Monday, April 27, 2009

"beyond the call of duty"

Dale, you have gone “Beyond the call of duty” to help find the perfect car for me. Also, I want to express my appreciation for everyone who has helped. I am a happy person. Hillcrest Ford Lincoln Mercury Hyundai.

Shyra M.

Saturday, April 18, 2009

helpful & informative

Susan was great. She was very helpful & informative. There was no high pressure tactics used, which was a great experience. I would highly recommend Hillcrest Hyundai and Susan as a sales person.

Brenda G.

Tuesday, April 14, 2009

Completely Satisfied

Dear Mark H.
Already, we have driven the first 11,000 miles on the Lincoln MKX you sold us in early July of '08, and I have to tell you we have been completely satisfied with our purchase in both the product and the service! We feel it is the perfect vehicle for us at this point in time, and would not have trouble recommending this vehicle to someone else.

Thank you for your excellent service in helping us to find an appropriate vehicle and with helping to make a completely satisfactory deal. Your service before, during and after the sell have really been beyond compare! It is nice to know that if, for some reason, we were not satisfied, that you would be there to help. Your attention to detail made it easy to purchase our car.

It is easy to see why you have been successful in the automobile business. You work very hard for your customers. I am proud to call you a great salesman, bet also a super friend! I am confident that when the time comes for us to buy another vehicle that we will come to you at Hillcrest Ford Lincoln Mercury Hyundai!

Thank you very much.

Dee E.

Thursday, April 9, 2009

Something different

My wife and I had been driving Buicks for decades. We talked about buying a new car and trying something different. The Hyundai ads on TV caught our eye. So we mosied on down to Hillcrest Hyundai to take a look. Those folks treated us like gold. We're driving a Genesis and loving it. And that's all I need to say.

My experience was excellent.

Due to past experience, I would rather go to the dentist for a root canal than buy a new car. That all changed when I met Susan D at Hillcrest Ford Lincoln Mercury Hyundai.
I was greeted as I approached the door by a smiling face and a friendly voice. She introduced hereself and asked what she could do for me. I told her I was interested in looking at a new Hyundai Veracruz. She took me out on the lot and showed me all of the inventory. I told her what I wanted in the vehicle and she gave me all of the information I needed to make my selection. There was never any HARD sell or pressure on me to buy something I didn't want. I never heard her say "that can't be done or we can't do that". Everything I requested was answered with "we can do that or no problem". I decided on my selection and then we got to the numbers. This is where everything ususally goes South and the frustration begins. It didn't happen this time. Everything went very smooth and we came to a price we both agreed on.
The delivery took a little longer than usual due to locating the vehicle from another dealer and the add on's that I had selected. She kept me up to date several times while waiting for the car to be delivered.
Overall I would dsay my experience was rated as excellent. She is an asset to your company. I would recommend her to my family and friends. Please giver her on big ATTABOY or I should say ATTAGIRL.

Thank You

I was referred to Dale by my Grandpa. I loved the service I got. Dale was honest and reliable, made it all easy, and was a tremendous help. I would recommend Dale and Hillcrest Ford to anyone thinking about buying a new car. I don’t know much more to say than, “Thank you”.